Difference between revisions of "Onboarding"
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Onboarding relates to the experience of an [[agent]] when it first comes in contact with the organization and the journey of this agent from being an outsider to being a participant or [[contributor]]. First, onboarding is sensitive to the type of [[agent]] and its potential role in the organization. Secondly, onboarding depends on the [[organizational structure]] and its environment ([[physical environment]] and [[digital environment]]). | Onboarding relates to the experience of an [[agent]] when it first comes in contact with the organization and the journey of this agent from being an outsider to being a participant or [[contributor]]. First, onboarding is sensitive to the type of [[agent]] and its potential role in the organization. Secondly, onboarding depends on the [[organizational structure]] and its environment ([[physical environment]] and [[digital environment]]). | ||
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| + | =Design= | ||
| + | Designing the onboarding of an organization is about designing an experience, a jurymen, a path. | ||
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| + | It is important to use a language that fits the context. In time of transition confusing language is used, as new languages are in formation and terms can acquire different meanings. This can create cognitive dissonance / interference and hinder understanding. For example, in the context of open networks people use terms like ''user'', ''client'', ''service'' in ways that refer to or to proprietary platforms or to traditional organizations and economic models, corporations. | ||
Revision as of 15:28, 7 April 2022
The process of integrating new agents into an organization, OVN or other, so that they can take productive action.
Onboarding is part of a larger capacity building process composed of Outreach --> Onboarding --> Orientation --> Support --> Animation
Onboarding relates to the experience of an agent when it first comes in contact with the organization and the journey of this agent from being an outsider to being a participant or contributor. First, onboarding is sensitive to the type of agent and its potential role in the organization. Secondly, onboarding depends on the organizational structure and its environment (physical environment and digital environment).
Design
Designing the onboarding of an organization is about designing an experience, a jurymen, a path.
It is important to use a language that fits the context. In time of transition confusing language is used, as new languages are in formation and terms can acquire different meanings. This can create cognitive dissonance / interference and hinder understanding. For example, in the context of open networks people use terms like user, client, service in ways that refer to or to proprietary platforms or to traditional organizations and economic models, corporations.