Onboarding

The process of integrating new agents into an organization, OVN or other, so that they can take productive action.

Onboarding is part of a larger capacity building process composed of Outreach --> Onboarding --> Orientation --> Support --> Animation

Onboarding relates to the experience of an agent when it first comes in contact with the organization and the journey of this agent from being an outsider to being a participant or contributor. First, onboarding is sensitive to the type of agent and its potential role in the organization. Secondly, onboarding depends on the organizational structure and its environment (physical environment and digital environment).